Filing a Claim
Before You Need to File
Section titled “Before You Need to File”The best time to prepare for a claim is before you need one:
- Keep your ToolDB collection up to date
- Include purchase prices and serial numbers
- Attach receipts and photos
- Export a PDF report periodically and store a copy in cloud storage or email it to yourself
When Filing a Claim
Section titled “When Filing a Claim”Step 1: Document the Loss
Section titled “Step 1: Document the Loss”Note what happened, when, and which tools were affected. Take photos of any damage or the scene if applicable.
Step 2: Generate Your Report
Section titled “Step 2: Generate Your Report”Open ToolDB and go to Export. Download the PDF Insurance Report. This gives you a complete, formatted list of your tools with values.
If specific tools were lost or damaged, you can also export CSV and filter to just those items.
Step 3: Contact Your Insurance Company
Section titled “Step 3: Contact Your Insurance Company”Provide them with:
- Your ToolDB PDF report showing the affected tools
- Serial numbers and purchase prices
- Receipts (attached in ToolDB and downloadable)
- Photos of the tools (from ToolDB) and the damage/scene
Step 4: Follow Up
Section titled “Step 4: Follow Up”Keep records of all communication. Your ToolDB data serves as your documented proof of ownership and value.
- The more complete your records, the smoother the claim
- Serial numbers are the strongest proof of ownership
- Replacement cost policies are better than actual cash value — check your policy
- File claims promptly — most policies have time limits